Service – the secret of success

With the right maintenance gear units will run reliably for several decades. The oldest one in service is a parallel shaft gearbox which has been in operation for 60 years.

The gear units supplied by FLSmidth MAAG Gear, which are among the key components in cement plants, weigh up to 190 t. With the right maintenance the gear units will run reliably for several decades (Fig. 1). The oldest one in service is a parallel shaft gearbox which has been in operation for 60 years. It was installed in 1952 and was serviced most recently in January 2012. ­FLSmidth MAAG Gear has been developing gearboxes for almost 100 years. Quality and reliability have always been among the key characteristics of their products (Fig. 2). FLSmidth MAAG Gear provides its customers with...
The gear units supplied by FLSmidth MAAG Gear, which are among the key components in cement plants, weigh up to 190 t. With the right maintenance the gear units will run reliably for several decades (Fig. 1). The oldest one in service is a parallel shaft gearbox which has been in operation for 60 years. It was installed in 1952 and was serviced most recently in January 2012. ­FLSmidth MAAG Gear has been developing gearboxes for almost 100 years. Quality and reliability have always been among the key characteristics of their products (Fig. 2). FLSmidth MAAG Gear provides its customers with optimal service. To this end, 33 service engineers are on duty around the world and are coordinated by a staff of 11 people in the back offices.

 

Ready for the next four decades

Holcim Untervaz/Switzerland, purchased a P2U3 gearbox with 3600 kW in 1972 and went into production by February 1974. During the 37 years from February 1974 until 2011 FLSmidth MAAG Gear visited the plant 38 times. Regular inspections were made, alignment was checked frequently, the gear was kept in good condition. In addition to that, daily maintenance work was carried out regularly in a very professional way by the local Holcim maintenance team. The combination of the delivery of a gear unit of very good quality together with continuous inspections and services and the daily maintenance led to such a long time of reliable operation of the equipment.

Finally in 2011 – after approx. 200 000 operating hours – a major overhaul was carried out by two service engineers from FLSmidth MAAG Gear. All obligatory tests regarding the condition of the internal and external parts of the gear were carried out – on site and also in laboratories (Fig. 3). The first as well as the second stage were disassembled completely. The 1st stage was found in good general condition as described in detail further on. Only the bearings had to be replaced due to normal wear. The new gearings were equipped with temperature sensors for more operation data and safety in future. All required spare parts were in stock at the plant.

The 2nd stage was found in very good condition too. Ultrasonic tests were made and all parts could be used again for re-assembling as they were. Input as well as output coupling were checked in detail and were found in acceptable condition. FLSmidth MAAG Gear recommends a service intervention once per year. In addition to the regular maintenance work done by the maintenance team of the plant, this ensures long life and reliable operation. Hence, the cement factory can effectively schedule their shut-down time for the overhaul of the gear, also considering normal fluctuation of the cement demand from the market.

 

Strict inspections for quality assurance

During the maintenance work, all the relevant gearbox parts were carefully inspected. They were measured, checked with appropriate means and also visually. The service engineers inspected the whole drive line, the gearbox itself as well as both toothed couplings and the alignment of the drive train.

All the toothed parts such as sun pinions, annulus, planet wheels, planet axles, internal coupling as well as the planet carrier were inspected by external specialists using special testing equipment. Dye penetration tests (PT), fluorescent magnaflux tests (MT) and ultrasonic examinations (UT) were made. PT and MT are generally used to check the surfaces for cracks (e.g. tooth flanks or white metal on bearings). Even micro cracks can be detected by these tests. UT is used to check the parts for invisible damage under the surface (e.g. toothing or planet axles) (Fig. 4).

 

High quality materials for long service life

All toothings were found to be without any damage. On some gears even the surface pattern, originating from the manufacture, was still visible (Fig. 5). The toothing specialists also inspected the parts visually and confirmed their good condition. This speaks for the quality of the materials used, the quality and accuracy of the production line, and the quality of adherence to MAAG standards. The planet axles were also checked by UT and by PT. All axles of the second stage were in good condition and will be used for further operation. Only the axles of the first stage needed replacement.

The tooth flanks of the sun pinion (1st stage) were measured in order to make a comparison between the toothing geometry now and the geometry of 37 years ago (Fig. 6). The sun pinion showed a low degree of wear of 0.02 – 0.03 mm which causes no problems at all and will be used for further operation (Fig. 7). The sun pinion toothing is usually the most delicate part as regards wear and tear.

The stripes visible on the teeth of the sun pinion are caused by the starting process of the mill (Fig. 8). During start-up the sun pinion aligns itself between three planet wheels, causing such an effect. The tooth contact pattern of the respective gear covers the whole width, which provides flawless power transmission without any canting. All in all a surprisingly satisfactory result. After the professional overhaul and the positive assessment by the engineering department the gearbox is geared up for the next 37 years and proves the high quality of FLSmidth MAAG Gear products.

 

Service – what is the objective?

Regular service and maintenance are the secret of success for a reliable operation for years. But there are different levels of servicing. After receiving training from FLSmidth MAAG Gear service engineers, the operator’s employees are able to fulfil general maintenance work more easily. Complex work has to be carried out by experts. FLSmidth MAAG Gear draws distinctions between the following types of services:

Installation and commissioning: Installing a gear unit is one of the core areas of expertise of FLSmidth MAAG Gear. In addition to technical know-how, the service engineers provide a broad experience from an extremely wide range of projects. They advise customers on site how to achieve a reliable operation and train their employees while commissioning the gear.

Routine servicing: A visual inspection as described below will be performed. After that, the gear is stopped and opened. The service engineer checks the gear in detail and carefully. He performs various measurements and checks the condition of spare and unit parts. The results of his tests provide information about the condition of the gear unit and state of stored spare parts. Any incipient damage is detected at an early stage and remedied. Through regular servicing signs of wear and tear can be observed and upcoming overhauls can be planned properly. This significantly reduces the risk of a breakdown and a loss of production.

Visual inspection: This short inspection is carried out during ongoing operation. The service engineer reads the operating data, measures vibrations and checks the condition of the gear unit. A closer examination is not possible during ongoing operation. The visual inspection provides an indication of a properly running gear. The condition of the spare parts in stock at the cement plant will also be visually inspected.

Overhaul: The customer can actively ensure a long life for the gear system by having it overhauled. The gearbox will be removed and carefully examined on site or in a local workshop. Damaged wear parts are replaced. The customer receives back a renewed and reliable gear unit.

Repair: In the event of damage the service engineers from FLSmidth MAAG Gear arrive very quickly. They conduct the repair on site if possible. If the damage is major the gear unit must be dismantled and repaired in a workshop.

 

Local service

In recent years FLSmidth MAAG Gear has massively expanded its service network, with the focus on developing the local service centers. The advantage for the customer is clear: Having experts in the local vicinity represents a great cost and time advantage. It means, for example, that a service engineer does not always have to fly out from Europe and is on call locally. As far as possible, servicing assignments are combined so that travel costs can be shared and are thus lower for the individual customer.

Our regional Service Centers are located in Australia, Brazil, China, India, the USA, Denmark, Poland and Switzerland. Close to customers over the world (Fig. 9), and always quick to respond.

Training of service engineers

The training of the service engineers is based on the proven tandem solution. Experts take freshly trained technicians with them and provide them with instruction on site. This involves no extra costs at all for the customer. FLSmidth MAAG Gear also attaches great value to the exchange of know-how between service engineers. As each one can maintain a wide range of gears, assignments can be planned very flexibly.

 

Framework service agreements

The customer agrees to a service contract for a specific period. This framework agreement yields a number of advantages for the customer: the service assignments can be scheduled in advance, which means price benefits for the customer, and the gear unit runs with a higher degree of reliability thanks to regular servicing. Shut down and exchange or wear parts can be scheduled to the best possible time for the cement plant.

 

Conclusion

FLSmidth MAAG Gear pays special attention to a fast response time and is continually investing in the optimization of processes and the training of staff with the aim of reducing downtime of the cement plant wherever possible. The 24/7 Service-Hotline 800 35 764 384 always open to every customer.

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